SHIPPING POLICY

Thank you for visiting and shopping at ​Motivation 2 Conquer. Following are the terms and conditions that constitute our Shipping Policy.

Currently, we do ship Australia wide and Internationally. Depending upon your location and how your item has been shipped, you may or may not be supplied with a tracking number.

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few weeks as this is dependent upon current stock levels. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Unfortunately, many couriers will not accept a post office/FPO address.

CUSTOMS. DUTY. TAXES

Motivation 2 Conquer is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

For returns and exchanges, please refer to these policies as shown separately.

RETURNS FOR DAMAGED ITEM:

Here at motivation2conquer.com we hope you are inspired to live a happy and healthy life whilst choosing to wear our active wear or purchase from our accessories list. We do use a very thorough double point check on all items prior to them leaving our store. However, free from any fault and/or damage can not always be guaranteed.

Should you receive an item that has been damaged or has a fault, we will replace the same item in the first instance. Therefore, it is important that you notify us within fourteen (14) days of receipt by sending us an email to motivation2conquer@outlook.com including a photo of the damaged area. Alternatively, please telephone our office on 0413-382236 for Australia or 61413-382236 for International.

A courier pick up may then be arranged within Australia at no cost to the purchaser. However, we are unable to refund the cost of shipping on any international returns.

It is important to note that we will only accept and replace a damaged item if it is in the original state and m2c tag is still in place. The following guidelines also apply.

  • Must be returned in original condition
  • Free from perfume
  • Free from deodorant
  • Free from creams/lotions/moisturiser
  • Free from stains and/or makeup of any kind
  • Must be unworn
  • Must be unwashed

 

Please be advised that we do not offer cash refunds on any purchase made. We will only exchange on the same item including the same colour and size as the original purchase.

Motivation2Conquer does not accept any returns for purchasing a copy of Kerrie Denton’s motivational book titled My Secret is Your Secret.

MAKING AN EXCHANGE:

Exchanges will only be accepted on the same item if returned within fourteen (14) days of receipt. We will exchange for a different size ONLY. The cost of shipping shall be paid by the purchaser.

Please notify us that you wish to exchange by emailing us at motivation2conquer@outlook.com or by phoning out office of 0413 382236 Australia and 61 413 382236 for international.

The following guidelines apply.

  • Must be returned in original condition
  • Free from perfume
  • Free from deodorant
  • Free from creams/lotions/moisturiser
  • Free from stains and/or makeup of any kind
  • Must be unworn
  • Must be unwashed
  • Must still have tags attached on any tagged item

 

Delivery:

Please allow 1 to 4 weeks delivery dependent upon destination and stock levels.

 

DISCLAIMER

Kerrie Denton, founder of motivation2conquer active wear and author of My Secret is Your Secret does not warrant, guarantee or accept responsibility for any information, slogan or complete accuracy contained on any product within this website. No item comes with a guarantee and all are items are purchased at buyer’s own risk.

Kerrie Denton, does not accept any responsibility and is not liable for any allergic reaction or condition that a buyer may develop as a result of any item/fabric/art work as purchased from this shop.